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CQC rate Royal Liverpool and Broadgreen University Hospitals NHS Trust as Good with outstanding End of Life Care

Following an inspection by the Care Quality Commission, England's Chief Inspector of Hospitals has rated the Royal Liverpool and Broadgreen University Hospitals NHS Trust as Good with Outstanding End of Life Care.

The rating highlights that both the Royal Liverpool Hospital and Broadgreen University Hospitals are providing services that are safe, caring, effective and well-led.

Inspectors reported that "there was a positive culture throughout the trust. Staff were proud of the work they did and proud of the services they provided."

The CQC recognised that care and treatment was delivered "by caring, committed, and compassionate staff." They highlighted that "Staff in all disciplines treated patients and those close to them with dignity and respect."

End of Life Care has been identified as "outstanding":

The CQC highlighted the Trust's "comprehensive" end of life vision and strategy for 2013- 2018. It was noted that the Trust's vision was to deliver the highest quality healthcare driven by world class research for the health and wellbeing of the population. Inspectors highlighted the well-established and well-staffed palliative care directorate which works closely with other organisations to improve the quality of end of life services in Merseyside.

The report recognised the role of the Marie Curie Palliative Care Institute Liverpool in driving forward standards of care and compassion and our new Academic Palliative Care Unit (APCU), which provides a 12-bedded unit for patients who are at the end of life, was also praised.

The report highlighted numerous stories that demonstrated the compassion, kindness and thoughtfulness of the staff delivering care and treatment.

Aidan Kehoe, chief executive of the Royal Liverpool and Broadgreen University Hospitals said: "The overwhelmingly positive rating is fantastic news for the city; I am pleased that the CQC witnessed the high standard of care that I see from our staff on a daily basis. I would like to thank staff for their commitment and dedication to ensuring the high standards of care for patients in Liverpool.

The rating is a fitting testament to the vision, hard work, professionalism and compassion of all our staff and volunteers working across the hospital and reflects the long-term commitment to delivering high quality health care.

The rating of outstanding for palliative and end of life care at the Trust is excellent news for the people of Liverpool, who benefit from the high level of care provided for both patients and families at the Royal Liverpool and Broadgreen University Hospitals NHS Trust."

The full CQC report of the inspection can be found here: